received substandard or bad work

From "A New Repairs and Maintenance Contract for the Housing Management Service"

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i have had a number of jobs done by wates and mostly very very unsatifactory workers did not turn up turned up late were late wore dirty clothes refused to put back my washing machine damaged my washing machine cancelled jobs at the last minute and postponed tgem fpr a month i am disabled i still have outstanding jobs that need to done not a good service at all