Rank what you feel is most important to you!
Brent Council is in the process of updating our Customer Promise. This promise outlines how you we interact with you – our residents.
We want this new Promise to define the relationship between the Council and our residents; therefore, we need your input. This is your chance to have a say on the new Customer Promise!
Fill out our quick survey to tell us what matters most to you as our customers. Additionally, if you are a registered user on the Have Your Say platform, upon completing our survey you will be entered into a prize draw for a £50 Love2Shop voucher!
*PRIZE DRAW INFORMATION*
Please register on the platform with an email before submitting your response to be entered into the prize draw.
One entry will be made per person, not per entry.
Phases
Resident Engagement
We really want to hear from you! Please answer our quick survey to in which you will be ranking what you think should be included in the new Customer Promise.
Also, if you come up with an excellent new name for the Customer Promise, we may use it!