Help us improve local streets, roads, buses and cycling in Brent

The National Highways and Transport (NHT) Public Satisfaction Survey is a vital tool used by councils nationwide to gather residents’ views on a wide range of highway and transport services. This year, residents in the London Borough of Brent are invited to take part in the survey that covers topics such as:

• Road and pavement conditions
• Street lighting
• Road safety
• Public transport
• Walking and cycling
• Management of congestion and street works

Your feedback will help us better understand how our services are performing from the perspective of those who use them daily. It will also highlight what matters most to local people, where we’re doing well, and where there’s room for improvement.

By taking part, you’ll play a direct role in shaping future decisions and influencing how we prioritise investment and service delivery across Brent. The insights we gain support our commitment to building a safer, more efficient, inclusive, and sustainable transport network that meets the needs of our communities. 

We value every response. The results not only help us benchmark our performance against other local authorities but also enable us to share best practices and drive continuous improvement.